Getting Started 5 Welcome to Your Edu-Emporium Online Shop Logging In User Roles (Who Does What) Dashboard Overview Recommended First Steps
Product Management 8 Product Naming Guidelines Adding a New Product (Simple Product) Adding Products with Sizes (Variable Product) Categories & Structure Stock Management (Day-to-Day) Bulk Imports (Prices & Stock) Edit in Excel or Google Sheets Import updates
Orders 11 Order Life Cycle Overview Viewing & Filtering Orders Confirming Payment Order Payment Time Limit & Reactivation Mark as Ready for Collection Create Invoice (PDF) Create Packing Slip (PDF) Refunds (Full or Partial) Additional Payment Required Refund via Store Credit (Coupon)
Troubleshooting 4 Parent did not receive an order confirmation email Product is not visible on the shop Images look blurry or stretched Something looks wrong and you’re not sure why
