FAQ's

Have Questions? We're Here to Help! Check Out Our Frequently Asked Questions.

We offer two packages. The Webstore Only package and our Webstore + Mobile App package. Please view our pricing table for more info.

Our pricing approach is straightforward. We bill a one-time fee for the custom e-commerce setup and follow it with a nominal monthly rental fee, ensuring ongoing system maintenance while you focus on sales.

Our subscription plans involve monthly upfront payments and you can cancel at anytime.

If you decide to cancel, just inform us before the new month begins, and we will deactivate your account. Please note that refunds are not provided.

Our system operates on a subscription model. If your subscription payment ceases, both your website and mobile app will be automatically deactivated.

Numerous payment gateways are available for processing your online payments, each with varying fees and unique costing models. Here are some gateways we collaborate with:

www.paypal.com
www.stripe.com
www.payfast.io
www.peachpayments.com

Certainly, you will undergo an onboarding session providing the necessary training to manage your own online store.

Certainly, simultaneous logins are allowed for multiple users, each with their unique login details. It is essential to note that a single login cannot be shared among multiple individuals. You are encouraged to create separate logins for your account to accommodate as many users as needed.

There are no restrictions. You can freely add an unlimited number of products, pages, documents, or photos to your online store.

Yes, your data is safe with us. Security and privacy of your data is our number one priority.

We are proactively protecting your site from malicious code and hack attacks that can affect your traffic and credibility. To do that we maintain a custom WAF (web application firewall) where we constantly add new security rules to stop the emerging application vulnerabilities. We also develop unique solutions such as our AI anti-bot system that effectively blocks millions of security threats every day.